Privacy Policy – Golden Rewards Dog Food
At Golden Rewards, we respect your privacy and are committed to protecting the personal and business information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our wholesale platform or services.
1. Information We Collect
When you place a wholesale order, fill out forms, or contact us directly, we may collect the following types of information:
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Business name, address, and contact details
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Authorized representative’s name and email
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Tax ID and business license (if applicable)
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Bank/payment information (only for processing transactions)
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Communication logs and order history
We only collect what is necessary for legitimate business operations and wholesale processing.
2. How We Use Your Information
We use the data you provide for the following purposes:
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To process and fulfill wholesale orders
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To generate invoices, packing slips, and brand authorization documents
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To communicate regarding order status, payment confirmations, and delivery updates
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To improve our website and wholesale experience
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For legal and compliance purposes with platforms like Amazon, Walmart, and TikTok Shop
Your information is never sold or shared with third-party advertisers or unrelated parties.
3. Data Security
We use secure, encrypted systems to store and process your information. All payment data (ACH/wire transfers) is handled via U.S.-based physical business banks such as American Express and Capital One, ensuring compliance with B2B standards.
We restrict access to sensitive information within our organization and train staff on best practices for data confidentiality.
4. Third-Party Services
Our website may contain links to logistics or payment gateways, but we only work with reputable partners. Any third-party service you engage with through our platform is responsible for their own privacy policies.
5. Cookies & Tracking
We may use basic tracking tools to understand visitor behavior on our site, improve functionality, and optimize the user experience. These do not collect personal details unless you submit them directly through a form.
6. Your Rights
As a verified wholesale customer, you have the right to:
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Request access to the data we hold about your business
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Ask for correction or removal of incorrect details
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Opt out of future marketing communications (we do not send spam)
7. Policy Updates
This policy may be updated periodically. All updates will be reflected on our website, and major changes will be communicated to active customers via email.
8. Contact Us
If you have any questions about this Privacy Policy or would like to update your information, you can reach us at:
📧 Email: Privacy@GoldenRewards.us
📞 Phone: +1 (534) 375-8429
📍 Address: 2498 Maple Ave, Austin, TX 73301, United States